Frequently Asked Questions
For any additional question you may have and for which may not find the answer in the FAQ below.
Please don’t hesitate to contact us.
We will be ready to help you as soon as possible.

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ElektroServis FAQ

Elektro-Servis repairs and services all major and minor house hold appliances.

Elektro-Servisis located at Shkelqim Fusha street near botanical Garden.

Elektro-Servis is Authorized for many brands. You can see the full list of authorized brands here.

You can contact Elektro-Servis by finding our contact numbers here or
You can check your repair status online by clicking here by inserting Product Serial no and Service order no.

The moment you register your product at Elektro-Servis you get a registration ticket with the information’s of your product. You can find the Service Order no at the head of this ticket. Also in the information about your product is also the Serial No of the product. You can use both this information’s to check your repair status



We endeavour to keep all info unless it is necessary to remove as a part of the repair. These repair usually include software problems or liquid damage. If your data is particularly important please do let us know when you send in your Mobile Phone.

Most repairs are carried out within 2-3 working days; some high level repairs such as liquid damage can take longer. We pride ourselves on our quick turnaround times. However, on some occasions our turnaround times can be extended due to a high level of repairs or parts availability.

There is humidity sensitive indicators on most of the handset and handset batteries. They change their color from ‘white’ to ‘pink’ or even ‘red’ depending on the damage.

Immediately remove the battery and send the phone to us.
Resist the urge to put the battery back in or plugging in the charger to the phone to see if it works.
The sooner you get the phone to us the better chance of us being able to fix your phone and saving the precious data such as phonebook, pictures, videos etc… that is stored in the phone.
Do NOT put the battery back in the phone or plug it into the charger.